MAINTENANCE BLUE · MEET THE CREW

Jose

Maintenance

On it, Boss!

Jose is the HO-TEL’s well-meaning maintenance man. He is eager to help, loyal to Jewels, and always ready to tackle a repair—even when he has misunderstood the instructions.

Jose official HO-TEL profile and action panel
WHO HE IS

Jose at the HO-TEL

Helpful, enthusiastic, loyal, literal, and accidentally chaotic. Jose always means well and usually starts the job before anyone can explain it twice.

JobMaintenance and repairs
StrengthImmediate action
Running gagMisunderstanding the assignment with complete confidence
AROUND THE PROPERTY

Where in the HO-TEL Is Jose?

Jose does not really have one room. He is everywhere—on a ladder, under a sink, behind the sign, near the parking lot, inside the Lucky Dragon, or missing until the exact second something breaks.

Jose Fixing the Neon

Jose keeps the HO-TEL sign glowing—because the name should never go dark.

Jose Handling a Room Repair

Tools in hand and instructions almost understood, Jose gets straight to work.

Jose by the HO-TEL Sign

If the sign flickers, Jose is already underneath it saying, “Yes, Boss!”

SIGNATURE LINE

On it, Boss!

— Jose
A DAY AT THE HO-TEL

A Typical Day of Chaos

1

Nobody Knows Where He Is

Most days begin with someone asking, “Where’s Jose?” He may be checking a pipe, rewiring a sign, fixing a door, or working on something nobody remembers asking him to touch.

2

Then There Is a Problem

The moment something crashes, leaks, sparks, or stops working, Jose appears with tools and complete confidence. He says “On it, Boss!” before anyone finishes explaining the problem.

3

The Repair After the Repair

Jose is loyal and hardworking, but his solutions sometimes create a second problem. When that happens, he looks at Jewels and gives the most honest answer in the HO-TEL: “I can’t fix that.”

BEST LINES

Things You’ll Hear

  • “On it, Boss!”
  • “Yes, Boss!”
  • “You are the Boss!”
  • “I can’t fix that.”
WHY HE MATTERS

His Place in the Crew

Helpful, enthusiastic, loyal, literal, and accidentally chaotic. Jose always means well and usually starts the job before anyone can explain it twice.

The repair starts the second he says, “On it, Boss!”

Jose keeps the HO-TEL moving one repair at a time. When the Boss calls, he answers the same way every time: “On it, Boss!”